Contact & Support

Get in Touch with the Voqerixa Team

Whether you are looking to request access, ask a question about the platform or get support with an existing account, the Voqerixa team is here to help.

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Contact Details

Ways to Reach Voqerixa

You can reach the Voqerixa support team through any of the following channels. All contact details are consistent across the platform.

Email

[email protected]

For general enquiries, access requests and platform support.

Phone

+385 1 5555 123

Available Monday to Friday, 09:00–17:00 CET.

Address

Ilica 42, 10000 Zagreb, Croatia

Voqerixa d.o.o.

Access Request

How the Access Request Process Works

Voqerixa manages platform access through a structured request process. Here is what to expect after you submit a request.

What Happens After You Submit

  • Your request is received by the Voqerixa support team and logged for review
  • The team reviews your request, typically within one to three business days
  • The support team may contact you by email to follow up for clarification on your intended use
  • Once reviewed, you will receive an email confirming the outcome of your request
  • If approved, onboarding instructions and access credentials will be included in the confirmation email

Send a Message

Contact or Access Request Form

Use this form to submit a general enquiry, a support request or an access request. The Voqerixa team will respond to your message as promptly as possible.

Please include relevant details about your intended use of the platform if submitting an access request.

Support

Platform Support

The Voqerixa support team is available to assist with any aspect of the platform. Whether you need help understanding a feature, reviewing your access status or resolving a technical issue, we are here to help.

What the Support Team Can Help With

  • Access request status and follow-up
  • Platform feature guidance and documentation
  • Dashboard and data submission questions
  • Account and credential issues
  • General platform enquiries

All support requests are handled by the Voqerixa team. We aim to respond to all messages within one to two business days. Complex requests may take longer.

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The Voqerixa support team is accessible by email, phone and contact form.